Security & Data Protection

Security & Data Protection
When transferring data to Vibedock GmbH, you automatically use the latest technology. All personal data is transmitted encrypted without exception. Secure Socket Layer (SSL) encryption protects your data against unauthorized access.

Security on the Internet!
SSL (Secure Socket Layer) makes communication between web browsers and servers more secure. SSL establishes a protected communication channel, enabling the transmission of sensitive information according to modern security standards. Unauthorized access to data is impossible.

How secure is the transmission of our data?
When transferring data to Vibedock GmbH All personal data is transmitted encrypted without exception. Secure Socket Layer (SSL) encryption protects your data against unauthorized access. SSL makes communication between web browser and server more secure. SSL establishes a protected communication channel, enabling the transmission of sensitive information according to a modern security standard. While no one can guarantee absolute protection, we protect our website and other systems through technical and organizational measures against loss, destruction, access, alteration, or distribution of your data by unauthorized persons.

Privacy Policy
We appreciate your interest in our online shop. Protecting your privacy is very important to us. Below, we provide detailed information about how we handle your data.

1. Access data and hosting
You can visit our website without providing any personal information. Each time you access a website, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), and documents the access.

This access data is evaluated exclusively for the purpose of ensuring the smooth operation of the site and improving our offering. Pursuant to Art. 6 (1) (f) GDPR, this serves to safeguard our legitimate interests in the correct presentation of our offering, which prevail within the context of a balancing of interests. All access data will be deleted no later than seven days after your visit to the site.

Hosting services provided by a third party
Within the scope of processing on our behalf, a third-party provider provides us with the services for hosting and displaying the website. This serves to protect our legitimate interests in the accurate presentation of our offering, which prevail within the context of a balancing of interests. All data collected as part of the use of this website or in forms provided for this purpose in the online shop as described below is processed on its servers. Processing on other servers only takes place within the framework explained here.

This service provider is located within a country of the European Union or the European Economic Area.

2. Data collection and use for contract processing and when opening a customer account
We collect personal data when you voluntarily provide it to us as part of your order, when you contact us (e.g. via contact form or email) or when you open a customer account. Mandatory fields are marked as such because in these cases we absolutely need the data to process the contract or to process your contact or opening of the customer account and without this information you cannot complete the order and/or open the account or send the contact. Which data is collected can be seen from the respective input forms. We use the data you provide in accordance with Art. 6 (1) (b) GDPR to process the contract and process your enquiries. After the contract has been fully processed or your customer account has been deleted, your data will be restricted for further processing and deleted after the retention periods under tax and commercial law have expired, unless you have expressly consented to further use of your data or we reserve the right to use the data in any other way that is permitted by law and about which we inform you in this declaration. You can delete your customer account at any time by sending a message to the contact option described below or by using a dedicated function in your customer account.

3. Data transfer
In order to fulfil the contract in accordance with Art. 6 (1) (b) GDPR, we will pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select during the ordering process, we will pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to the payment service provider commissioned by us or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves if you create an account with them. In this case, you must log in to the payment service provider with your access data during the ordering process. The data protection declaration of the respective payment service provider applies in this respect.

We use payment service providers and shipping providers based in a country outside the European Union. Personal data is only transferred to these companies if necessary to fulfill the contract.

Data transfer to shipping service providers
If you have given us your express consent to do so during or after your order, we will pass on your email address and telephone number to the selected shipping service provider in accordance with Art. 6 (1) (a) GDPR so that they can contact you before delivery for the purpose of notifying you of or coordinating the delivery.

You can revoke your consent at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you provided for this purpose unless you have expressly consented to further use of your data or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.

DHL Parcel GmbH
Sträßchensweg 10
53113
Bonn

4. Email newsletter
Email advertising with newsletter registration
If you subscribe to our newsletter, we will use the data required for this purpose or separately provided by you to regularly send you our e-mail newsletter based on your consent in accordance with Art. 6 (1) (a) GDPR.

You can unsubscribe from the newsletter at any time. You can do so either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your email address unless you have expressly consented to further use of your data or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this policy.

5. Use of data for payment processing
Identity and credit check when selecting Klarna payment services
If you choose Klarna's payment services, we ask for your consent in accordance with Art. 6 (1) (a) GDPR to transmit the data necessary for processing the payment and for identity and credit checks to Klarna. In Germany, the credit agencies listed in Klarna's privacy policy may be used for identity and credit checks.
Klarna uses the information received on the statistical probability of a payment default to make a balanced decision on the establishment, implementation or termination of the contractual relationship.
You can revoke your consent at any time by sending a message to the contact details below. This may result in us no longer being able to offer you certain payment options. You can also revoke your consent to this use of your personal data at any time by contacting Klarna.

Installment purchase
If you select the payment method “installment purchase” and give the necessary data protection consent in accordance with Art. 6 (1) (a) GDPR, personal data (first name, last name, address, email, telephone number, date of birth, IP address, gender) together with data required for transaction processing (item, invoice amount, due dates, total amount, invoice number, taxes, currency, order date and time of order) will be transmitted to our partner Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, for the purpose of processing this payment method.
To verify the customer's identity and creditworthiness, our partner conducts queries and requests information from publicly accessible databases and credit agencies. The providers from whom information and, where applicable, creditworthiness information is obtained based on mathematical and statistical procedures, as well as further details on the processing of your data after transmission to our partner Klarna Bank AB (publ), can be found in its privacy policy, which can be found here: https://www.klarna.com/de/datenschutz/
Our partner Klarna Bank AB (publ) uses the information received regarding the statistical probability of a payment default to make a considered decision regarding the establishment, implementation, or termination of the contractual relationship. You have the opportunity to explain your position and contest the decision by contacting our partner Klarna Bank AB (publ).
The consent to the transfer of data given during the ordering process can be revoked at any time, even without giving reasons, with effect for the future.

6. Integration of the Trusted Shop Trustbadge
The Trusted Shops Trustbadge is integrated into this website to display our Trusted Shops seal of approval and to offer Trusted Shops membership to buyers after an order.

This serves to safeguard our legitimate interests, which prevail within the context of a balancing of interests, in the optimal marketing of our offering in accordance with Art. 6 (1) (f) GDPR. The Trustbadge and the services advertised with it are offered by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne.
When you access the Trustbadge, the web server automatically saves a so-called server log file, which contains, for example, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), and documents the access. This access data is not evaluated and is automatically overwritten at the latest seven days after your visit to the site.
Further personal data will only be transferred to Trusted Shops if you have consented to this, if you decide to use Trusted Shops products after completing an order, or if you have already registered for use. In this case, the contractual agreement between you and Trusted Shops applies.

7. Cookies and web analysis
In order to make visiting our website attractive and enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to safeguard our legitimate interests in an optimized presentation of our offer in accordance with Art. 6 (1) (f) GDPR, which override our legitimate interests in a balancing of interests. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser on your next visit (persistent cookies). You can find out how long they are stored for in the overview in the cookie settings of your web browser. You can set your browser so that you are informed when cookies are set and decide individually whether to accept them or to exclude cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how to change your cookie settings. You can find these settings for each browser at the following links:
Internet Explorer™: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Safari™: https://support.apple.com/kb/ph21411?locale=de_DE
Chrome™: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Firefox™ https://support.mozilla.org/de/kb/cookies-allow-und-reject
Opera™: http://help.opera.com/Windows/10.20/de/cookies.html

If you do not accept cookies, the functionality of our website may be limited.

This website uses the so-called DoubleClick cookie as part of the application of Google Analytics (see below), which enables your browser to be recognized when you visit other websites. This serves to safeguard our legitimate interests in the optimal marketing of our website in accordance with Art. 6 (1) (f) GDPR, which override our legitimate interests in the optimal marketing of our website in accordance with Art. 6 (1) (f) GDPR. The information automatically generated by the cookie about your visit to this website is transmitted to a Google server in the USA and stored there. The IP address is shortened by activating IP anonymization on this website before being transmitted within the member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Google will use this information to compile reports on website activity and to provide other services related to website activity. This serves to protect our legitimate interests in the optimal marketing of our website, which override our interests in balancing our interests. Google may also transfer this information to third parties if required by law, or if third parties process the data on Google's behalf. Once the purpose for which we use Google DoubleClick has been fulfilled and we no longer use it, the data collected in this context will be deleted.
Google DoubleClick is a service provided by Google LLC (www.google.de).
Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.

You can deactivate the DoubleClick cookie using this link. You can also learn more about the use of cookies and adjust your settings at the Digital Advertising Alliance. Finally, you can set your browser to inform you about the use of cookies and decide whether to accept them individually, or to reject cookies in specific cases or in general. If you do not accept cookies, the functionality of our website may be limited.

Use of Google (Universal) Analytics for web analysis
This website uses Google (Universal) Analytics, a web analysis service provided by Google LLC (www.google.de), to analyze website traffic. This serves to protect our legitimate interests in an optimized presentation of our offering in accordance with Art. 6 (1) (f) GDPR, which override our legitimate interests in balancing interests. Google (Universal) Analytics uses methods such as cookies that enable an analysis of your use of the website. The automatically collected information about your use of this website is usually transferred to a Google server in the USA and stored there. By activating IP anonymization on this website, the IP address is shortened before transmission within the member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser as part of Google Analytics is generally not merged with other Google data. Once the purpose no longer applies and we no longer use Google Analytics, the data collected in this context will be deleted.

Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.

You can prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de

As an alternative to the browser plug-in, you can click this link to prevent Google Analytics from tracking your data on this website in the future. This will store an opt-out cookie on your device. If you delete your cookies, you will need to click the link again.

8. Advertising via marketing networks
Google AdSense
Our website markets space for third-party and advertising network ads through Google AdSense. These ads will be displayed to you at various locations on this website. As part of the integration of Google AdSense, the so-called DoubleClick cookie from Google is set for all site visitors.

This enables the display of interest-based advertising by automatically assigning a pseudonymous user ID, which is used to determine interests based on visits to this and other websites. This serves to safeguard our legitimate interests in the optimal marketing of our website, which prevail within the framework of a balancing of interests, in accordance with Art. 6 (1) (f) GDPR. Once the purpose no longer applies and we no longer use Google AdSense, the data collected in this context will be deleted.

Google AdSense is an offering from Google LLC (www.google.de).
Google LLC is headquartered in the USA. The European Commission has issued an adequacy decision for this country. This decision is based on the EU-US Privacy Shield, under which Google LLC is certified. A current certificate can be viewed here: https://www.privacyshield.gov/list

You can deactivate the DoubleClick cookie using this link. You can also learn more about cookie settings and adjust your preferences at the Digital Advertising Alliance.

Google AdWords Remarketing
We use Google AdWords to advertise this website in Google search results and on third-party websites. When you visit our website, Google sets a so-called remarketing cookie. This cookie automatically enables interest-based advertising using a pseudonymous cookie ID and based on the pages you visit. This serves to protect our legitimate interests in the optimal marketing of our website, which predominate within the framework of a balancing of interests, in accordance with Art. 6 (1) (f) GDPR. Once the purpose no longer applies and we no longer use Google AdWords Remarketing, the data collected in this context will be deleted.

Further data processing will only occur if you have consented to Google linking your web and app browsing history to your Google Account and using information from your Google Account to personalize ads you see on the web. If you are logged into Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing. For this purpose, Google will temporarily link your personal data with Google Analytics data to create target groups.

Google AdWords Remarketing is a service provided by Google LLC (www.google.de). Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.

You can deactivate the remarketing cookie using this link. You can also learn more about cookie settings and configure your preferences at the Digital Advertising Alliance.

9. Social Media Plug-Ins
YouTube video plugins
This website incorporates content from third-party providers. This content is provided by Google LLC ("Provider").
YouTube is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).

For YouTube videos embedded on our site, the enhanced data protection settings are activated. This means that no information from website visitors is collected and stored on YouTube unless they play the video. The integration of the videos serves to protect our legitimate interests, which prevail within the framework of a balancing of interests, in the optimal marketing of our offering in accordance with Art. 6 (1) (f) GDPR.
The purpose and scope of data collection and the further processing and use of the data by the providers as well as your rights and setting options for protecting your privacy can be found in Google's privacy policy http://www.google.com/intl/de/+/policy/+1button.html.

10. Sending review reminders by email
Review reminder from Trusted Shops
If you have given us your express consent to do so during or after your order in accordance with Art. 6 (1) (a) GDPR, we will transmit your email address to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne (www.trustedshops.de) so that they can send you a review reminder by email.

This consent can be revoked at any time by sending a message to the contact option described below or directly to Trusted Shops.

11. Contact options and your rights
As a data subject, you have the following rights:

pursuant to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
pursuant to Art. 16 GDPR, you have the right to immediately request the rectification of inaccurate or incomplete personal data stored by us;
According to Art. 17 GDPR, you have the right to request the deletion of your personal data stored by us, unless further processing
- to exercise the right to freedom of expression and information;
- to fulfill a legal obligation;
- for reasons of public interest or
- to assert, exercise or defend legal claims
is required;
According to Art. 18 GDPR, you have the right to request the restriction of the processing of your personal data, insofar as
- you dispute the accuracy of the data;
- the processing is unlawful but you oppose its erasure;
- we no longer need the data, but you need it to assert, exercise or defend legal claims or
- you have objected to the processing pursuant to Art. 21 GDPR;
pursuant to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transmitted to another controller;
Pursuant to Art. 77 GDPR, you have the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority at your usual place of residence or work, or at our company headquarters.

If you have any questions about the collection, processing or use of your personal data, information, correction, blocking or deletion of data, as well as revocation of consent given or objection to a specific use of data, please contact us directly using the contact details in our legal notice.
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Right of objection
If we process personal data as described above to protect our legitimate interests, which override ours in the context of a balancing of interests, you can object to this processing with future effect. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have the right to object if there are reasons arising from your particular situation.

After exercising your right of objection, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

This does not apply if the processing is carried out for direct marketing purposes. In this case, we will no longer process your personal data for this purpose.

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